Splunk cloud version tracking

[Flobzh]

Hello, 

We are using Splunk Cloud and frequently we get updates of our instance, it's fine so we are always up-to-date. The issue is that we have no warning before it happens and the update sometimes has some impacts that we only discover later.

Questions:

-How to know when an update will happen?

-How can we get an history of updates of our instances. This search gives me the last restart of the instance and the version, but it doesn't necessary mean that the update was done at that time.

| rest /services/server/info | eval LastStartupTime=strftime(startup_time, "%Y/%m/%d %H:%M:%S")
| table LastStartupTime , version

Thanks for your help

[hoaxm3]

Splunk Cloud Support usually sends out emails about 2-4 weeks prior to upgrade with maintenance schedules. Might want to check what email address is listed on your entitlement??

[Flobzh]

Hello,

What do you mean by entitlement? Is it something that we can configure in Splunk web UI?

Thanks