I am using trial Splunk cloud instance. When I reboot it is not coming backup giving error"Oops! your instance is no longer here."

[pkumarnode]

I am using trial Splunk cloud instance. When I reboot it is not coming backup giving error"Oops! your instance is no longer here."

[p_gurav]

reboot means splunk restart?

[pkumarnode]

Yes, Splunk Restart

[p_gurav]

Did your Trial period expired?

[pkumarnode]

No, 19 March-2018 was my first day of subscription. When very first day I am facing this issue.

[p_gurav]

Sorry for too many questions but why you restarted splunk? I also restarted and access Url in different tab, its working fine.

[pkumarnode]

Main reason is that as document share by Splunk Guide I have done all necessary configuration for Universal forwarder installation, but my server was not available in Forwarder Management. I try to ping but nothing was working. On client side giving error deployment client not able to communicate with deployment server. So I restart to check may be restarting of splunk cloud server can work.

[p_gurav]

Are you accessing proper url came to your mail id?
I don't know but doc says this feature is not available for trial, still chek with splunk support.
https://docs.splunk.com/Documentation/SplunkCloud/7.0.0/ReleaseNotes/SplunkCloudKnownIssues

[pkumarnode]

Thanks for your support. I will check with Splunk support.