Does the Python SDK work with Splunk Cloud?

[fdarrigo]

I am trying to run the SDK examples in Python, but I cannot connect to SplunkCloud instance.
Specifically, I am running splunk-sdk-python\examples\abc\a.py with the following changes:

HOST="<myinstance>.splunkcloud.com"
PORT = 8089
USERNAME = "myusername"
PASSWORD = "mypassword"

I am receiving the following errors:

Traceback (most recent call last):
  File "C:\Python27\Lib\splunk-sdk-python-master\examples\abc\a.py", line 38, in <module>
    connection.request("POST", "/services/auth/login", body, headers)
  File "C:\Python27\lib\httplib.py", line 1053, in request
    self._send_request(method, url, body, headers)
  File "C:\Python27\lib\httplib.py", line 1093, in _send_request
    self.endheaders(body)
  File "C:\Python27\lib\httplib.py", line 1049, in endheaders
    self._send_output(message_body)
  File "C:\Python27\lib\httplib.py", line 893, in _send_output
    self.send(msg)
  File "C:\Python27\lib\httplib.py", line 855, in send
    self.connect()
  File "C:\Python27\lib\httplib.py", line 1266, in connect
    HTTPConnection.connect(self)
  File "C:\Python27\lib\httplib.py", line 832, in connect
    self.timeout, self.source_address)
  File "C:\Python27\lib\socket.py", line 575, in create_connection
    raise err
****error: [Errno 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond****

I confirmed the management port is 8089 and I know the credentials are correct.

Any help would be greatly appreciated.
Frank

[tpavlik_splunk]

You can have the port opened and have a dedicated user with credentials created by requesting through the Splunk Support Portal, here is more information: https://docs.splunk.com/Documentation/Splunk/8.0.5/RESTTUT/RESTandCloud. The devinfo@splunk.com mailing list is unable to assist with those requests, unfortunately.

[andrewb_splunk · Accepted solution]

In Splunk Cloud, that port is blocked by default. Contact customer support to request that they unblock the port for you.

[thellmann]

Documentation on these limitations can be found here: https://docs.splunk.com/Documentation/SplunkCloud/latest/RESTTUT/RESTandCloud

And in case you haven't done this before, the link to file a case with Splunk Support can be found here: https://splunkcommunities.force.com/customers/home/home.jsp

[fdarrigo]

Thanks. It turns out that opening the port has fixed my problem. I appreciate the speedy response.

[bmacias84]

contact devinfo@splunk.com they normally get back to you in 24hrs.

[thellmann]

Actually, you'll need to file a case with Splunk Support using the Support portal. You can learn more on this page: https://docs.splunk.com/Documentation/SplunkCloud/latest/RESTTUT/RESTandCloud