Splunk Cloud Platform

Why is there Salesforce EventLogFile error?

pedromvieira
Communicator

We can connect successfully with Salesforce TA and grab data from common objects, like Audit Trail.

However, EventLogFile type can't log anything and throw those errors.

 

2021-08-09 20:23:01,824 +0000 log_level=ERROR, pid=24066, tid=MainThread, file=engine_v2.py, func_name=start, code_line_no=57 | [stanza_name=QA_EVENTLOG] CloudConnectEngine encountered exception Traceback (most recent call last): File "/opt/splunk/etc/apps/Splunk_TA_salesforce/lib/cloudconnectlib/core/engine_v2.py", line 52, in start for temp in result: File "/opt/splunk/etc/apps/Splunk_TA_salesforce/lib/cloudconnectlib/core/job.py", line 88, in run contexts = list(self._running_task.perform(self._context) or ()) File "/opt/splunk/etc/apps/Splunk_TA_salesforce/lib/cloudconnectlib/core/task.py", line 289, in perform raise CCESplitError cloudconnectlib.core.exceptions.CCESplitError


2021-08-09 20:23:01,822 +0000 log_level=ERROR, pid=24066, tid=MainThread, file=task.py, func_name=_send_request, code_line_no=505 | [stanza_name=QA_EVENTLOG] The response status=400 for request which url=MYCOMPANY--qa.my.salesforce.com/services/data/v51.0/query?q=SELECT%20Id%2CEventType%2CLogDate%20FROM%20EventLogFile%20WHERE%20LogDate%3E%3D2020-01-01T00%3A00%3A00.000z%20AND%20Interval%3D%27Daily%27%20ORDER%20BY%20LogDate%20LIMIT%201000 and method=GET and message=[{"message":"\nLogDate>=2020-01-01T00:00:00.000z AND Interval='Daily' ORDER BY LogDate\n ^\nERROR at Row:1:Column:91\nNo such column 'Interval' on entity 'EventLogFile'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field name. Please reference your WSDL or the describe call for the appropriate names.","errorCode":"INVALID_FIELD"}]

We just checked and all permissions are corrected (View Event Log Files / View All Data e API Enabled).

Labels (1)
0 Karma

lianwan
Explorer

It worked for me. The only downside is that the UI for inputs editing is broken

0 Karma

pedromvieira
Communicator

If I comment the monitor interval inside inputs.conf, it works.

In the Splunk UI is a required field.

sudo cat /opt/splunk/etc/apps/Splunk_TA_salesforce/local/inputs.conf

[sfdc_event_log://QA_EVENTLOG]
account = QA
index = mycompany_salesforce_eventlog
interval = 30
#monitoring_interval = Daily
disabled = 0
start_date = 2020-01-01T00:00:00.000z

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Observability Simplified: Combining User Experience, Application Performance & ...

Tech Talk Observability Simplified: Combining User Experience, Application Performance & Network ...

Event Series May & June: From Network Visibility to Service Intelligence

Unifying the Network: Moving from Alert Noise to Service Intelligence with Splunk ITSI In today’s hybrid ...

Global Splunk User Group Events: May + June 2026

Your Splunk Community Awaits: Discover Upcoming User Group Events Worldwide    Staying ahead in the fast-paced ...