Splunk Cloud Platform

Unable to submit a case

carige
New Member

Hi everyone,

I'm not able to submit a case and cannot see my cloud subscription in the account

Customer Community (force.com)

Insufficient Privileges
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors.

 

Could you please contact me or review the user account I have and the associated cloud instance

Thanks

Labels (2)
0 Karma

gjanders
SplunkTrust
SplunkTrust

This is a community support forum, you would likely be more successful by emailing your account manager to get this fixed.

Thanks 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Make Your Machine Data AI-Ready in Splunk

Every team is getting ready for AI agents.   Thursday, November 12, 2026  |  11AM  PST / 2PM EST   ...

Splunk Asynchronous Forwarding Explained

Splunk asynchronous forwarding is often misunderstood as simply setting autoLBVolume. That is not quite right. ...

How to Monitor AI Agents with Splunk Agent Observability

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...