Trial splunk>client Login issues

[Magidi]

Good day. 

I am unable to login to my trial splunk > cloud. It says login failed.

I dont know how to reset my password.

I only managed to login for a couple of minutes then it started showing me this

Please assist.
password reset

[Magidi]

Ok. How do I reset my password without calling? Is there no self service I can use on my trial account?

[livehybrid]

Hi @Magidi 

Typically incorrect password 5 times in 5 minutes will trigger an account lockout. This is usually for 30 minutes. Please try again after the cooling off period and see if you can get in. If you’re still having issues I would recommend calling Splunk Support using your local Splunk support contact number (as trial stack won’t give you web support) and explain to them. 
for more info check out https://help.splunk.com/en/splunk-cloud-platform/administer/manage-users-and-security/9.3.2408/manag...

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