Splunk Cloud Platform

Spluk service on linux stopping frequently.

suryaaruna
New Member

Hi all,

Two of our splunk search heads out of 20 are stopping very frequently. We di check splunkd.log after taking diag on the same.

Could see few errors and a fatal entry after which no entries in splunkd.log.

06-12-2018 17:06:42.339 -0500 ERROR ExecProcessor - message from "/opt/splunk/etc/apps/Splunk_TA_nix/bin/lastlog.sh" /bin/sh: /opt/splunk/etc/apps/Splunk_TA_nix/bin/lastlog.sh: Permission denied
06-12-2018 17:06:46.839 -0500 ERROR ExecProcessor - message from "/opt/splunk/etc/apps/Splunk_TA_nix/bin/df.sh" /bin/sh: /opt/splunk/etc/apps/Splunk_TA_nix/bin/df.sh: Permission denied
06-12-2018 17:07:03.974 -0500 FATAL ProcessRunner - Unexpected EOF from process runner child!

Team, Need your expertise for resolving the same.

0 Karma

ddrillic
Ultra Champion

FATAL ProcessRunner - Unexpected EOF from process runner child! usually means that you are running out of resources on the server ...

0 Karma

suryaaruna
New Member

Hi Lacastillo,

yes the permissions across all search heads are same. It's a clustered environment.

0 Karma

lacastillo
Path Finder

Do your permissions for Splunk and all of its folders and subfolders (including all the apps) on the two servers in question match the rest of the currently working servers?

0 Karma

suryaaruna
New Member

yes all search heads have same user credentials.

0 Karma

lacastillo
Path Finder

I would raise a support case and submit the diag along with any information you have that might allow support to reproduce/troubleshoot the error. This is definitely the type of thing they're there for. I wish I could be of more help.

Before submitting your case, be sure that you are listed as a contact on the company support entitlement. If you are not listed, have the person who is the designated support contact at your company submit the case.

0 Karma

suryaaruna
New Member

Hi Pradeep,

no such crash logs found.

0 Karma

pradeepkumarg
Influencer

do you see any crash*.log inside var/log/splunk/ ?

0 Karma
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