Splunk Cloud Platform

Server error in splunk cloud

PE_InfosecTeam
Observer

Hello Splunkees,

I am setting up a Splunk Cloud account.
I started a trial account and i start to add all the data ingestion accounts and all was going well, but yesterday night i started to check how to do SSO with azure ad.

It was failing due to the acs not connecting properly as it was late, i checked if i could connect with the direct link as suggested in the sso config page in case i was locked out

I copy the URL in a safe place, and tested couple times to be sure it was working, and it was all ok.

But this morning i have an issue where, when i put the username and password correctly, it shows an error message that says " Server error " (see screenshot below)

Screenshot 2020-12-29 124005.png

 

As this is a Splunk Cloud, i have no access to the server to further diagnose, I tried to call customer support but they have no agents available, as suggested in the phone line, I left a message but would appreciate any help from the community.

Thank you

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas     Cisco Live 2026 is almost here, and this ...

Data Management Digest – May 2026

Welcome to the May 2026 edition of Data Management Digest!   As your trusted partner in data innovation, the ...