Splunk Cloud Platform

Server error in splunk cloud

PE_InfosecTeam
Observer

Hello Splunkees,

I am setting up a Splunk Cloud account.
I started a trial account and i start to add all the data ingestion accounts and all was going well, but yesterday night i started to check how to do SSO with azure ad.

It was failing due to the acs not connecting properly as it was late, i checked if i could connect with the direct link as suggested in the sso config page in case i was locked out

I copy the URL in a safe place, and tested couple times to be sure it was working, and it was all ok.

But this morning i have an issue where, when i put the username and password correctly, it shows an error message that says " Server error " (see screenshot below)

Screenshot 2020-12-29 124005.png

 

As this is a Splunk Cloud, i have no access to the server to further diagnose, I tried to call customer support but they have no agents available, as suggested in the phone line, I left a message but would appreciate any help from the community.

Thank you

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...

Network to App: Observability Unlocked [May & June Series]

In today’s digital landscape, your environment is no longer confined to the data center. It spans complex ...

SPL2 Deep Dives, AppDynamics Integrations, SAML Made Simple and Much More on Splunk ...

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...