Can you help me out to raise a case to Splunk Cloud support?

[balu1211]

Hi,

In splunk cloud Es SH there is a data durability error with unhealthy instances, shows the status search factor is not met.

Thanks.

[SanjayReddy]

Hi @balu1211  you can try rising the request from 

https://splunkcommunities.force.com/customer/s/need-help/create-case 

[richgalloway]

What help are you asking for?  If you have ES then you should have access to support.  If you're not on the entitlement, then you'll have to contact someone at your company who is.