I signed up for a Splunk Cloud trial account this morning. After a successful login I installed an app from the Splunk App Store. Upon installation I got a message that the Splunk Cloud needed to restart. Now when I attempt to log into my instance I get a message that says "IDP failed to authenticate request. Status Message="Access Denied: You are not on the list of users who can access this instance. Contact the instance owner to request access."
I can't open a support ticket because that system is currently down. I called support and they told me that they couldn't help me and posting here is my only support option. Does anybody know how I can get this issue resolved so I can log in and continue my evaluation of Splunk?
Hi @smcintyre100,
Have a look here for the solution :
https://answers.splunk.com/answers/394892/adfs-saml-idp-failed-to-authenticate-request-splun.html
Cheers,
David