Are you a member of the Splunk Community?
- Find Answers
- :
- Splunk Platform
- :
- Splunk AppDynamics
- :
- Re: Where does the data sync utility for ServiceNo...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark Topic
- Subscribe to Topic
- Mute Topic
- Printer Friendly Page
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Where does the data sync utility for ServiceNow get installed? Do we need a seperate server?
If we need a seperate server then if that server goes down how it will affect the data to servicenow?
Can someone please explain
^ Post edited by @Ryan.Paredez for formatting and title changes
🙂
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Shubhangi
The SNOW data Sync Utility can be installed on any server, as long as the host has connectivity to both the target ServiceNow® instance and the target AppDynamics Controller.
It can be installed on a standalone server, or you can run it from another server already in your environment.
It integrates the topology into SNOW, which then is available inside SNOW to be able to map out topology and log events against.
If the server that runs the data sync utility goes down, the topology sync would no longer occur. However this would only affect any new topology that has been created in AppDynamics that has not been synced to SNOW yet
It is clearly explained in the below link
Ciao
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Shubhangi
The SNOW data Sync Utility can be installed on any server, as long as the host has connectivity to both the target ServiceNow® instance and the target AppDynamics Controller.
It can be installed on a standalone server, or you can run it from another server already in your environment.
It integrates the topology into SNOW, which then is available inside SNOW to be able to map out topology and log events against.
If the server that runs the data sync utility goes down, the topology sync would no longer occur. However this would only affect any new topology that has been created in AppDynamics that has not been synced to SNOW yet
It is clearly explained in the below link
Ciao
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
iamryan
Hi, @Shubhangi.Gupta
Please check out this AppD Docs page for more help. https://docs.appdynamics.com/21.11/en/extend-appdynamics/integration-modules/integrate-appdynamics-w...
And also check out this existing thread https://community.appdynamics.com/t5/Controller-SaaS-On-Premises/Getting-an-error-when-trying-to-run...
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Ryan,
Do we need a separate server for data sync utility to be installed?
Regards,
Shubhangi
- Mark as New
- Bookmark Message
- Subscribe to Message
- Mute Message
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
iamryan
Hi, @Shubhangi.Gupta
I don't explicitly know. Perhaps our community expert, @Mario.Morelli can chime in.
Splunk Observability as Code: From Zero to Dashboard
[Puzzles] Solve, Learn, Repeat: Character substitutions with Regular Expressions
Shape the Future of Splunk: Join the Product Research Lab!
