https://data2017050500331120.saas.appdynamics.com/controller/
trying to download and get an agent working, using IBM semuru. Agent doesn't start and i am seieng following errors in log -
Install Directory resolved to[C:\xxxxx\AppServerAgent-ibm]
findBootstrapClass method not found
method findBootstrapClass not found for the JVM
getBootstrapResource not available on ClassLoader
Class with name [com.sun.management.internal.OperatingSystemImpl] is not available in classpath, so will ignore export access.
java.lang.ClassNotFoundException: io.opentelemetry.sdk.autoconfigure.spi.ResourceProvider
at java.base/java.lang.Class.forNameImpl(Native Method)
at java.base/java.lang.Class.forName(Unknown Source)
at com.singularity.ee.agent.appagent.AgentEntryPoint.createJava9Module(AgentEntryPoint.java:800)
at com.singularity.ee.agent.appagent.AgentEntryPoint.premain(AgentEntryPoint.java:639)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at java.instrument/sun.instrument.InstrumentationImpl.loadClassAndStartAgent(Unknown Source)
at java.instrument/sun.instrument.InstrumentationImpl.loadClassAndCallPremain(Unknown Source)
[AD Agent init] Thu Sep 18 04:49:10 PDT 2025[DEBUG]: JavaAgent - Setting AgentClassLoader as Context ClassLoader
java.lang.reflect.InvocationTargetException
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.singularity.ee.agent.appagent.AgentEntryPoint$1.run(AgentEntryPoint.java:656)
Caused by: java.lang.IllegalAccessError: Class org/apache/logging/log4j/core/LoggerContext(com.appdynamics.appagent) can not access class java/beans/PropertyChangeEvent(java.desktop) because module com.appdynamics.appagent does not read module java.desktop
at com.appdynamics.appagent/org.apache.logging.log4j.core.LoggerContext.updateLoggers(LoggerContext.java:688)
at com.appdynamics.appagent/org.apache.logging.log4j.core.LoggerContext.updateLoggers(LoggerContext.java:675)
at com.appdynamics.appagent/org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:581)
at com.appdynamics.appagent/org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:651)
at com.appdynamics.appagent/org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:668)
at com.appdynamics.appagent/org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:253)
at com.appdynamics.appagent/org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:243)
at com.appdynamics.appagent/org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:45)
at com.appdynamics.appagent/org.apache.logging.log4j.LogManager.getContext(LogManager.java:174)
at com.appdynamics.appagent/org.apache.logging.log4j.LogManager.getLogger(LogManager.java:648)
at com.appdynamics.appagent/com.singularity.ee.agent.util.log4j.ADLoggerFactory.getLogger(ADLoggerFactory.java:61)
at com.appdynamics.appagent/com.singularity.ee.agent.util.bounded.collections.BoundsEnforcer.<clinit>(BoundsEnforcer.java:53)
at com.appdynamics.appagent/com.singularity.ee.agent.util.bounded.collections.BoundsEnforcer$Builder.build(BoundsEnforcer.java:388)
at com.appdynamics.appagent/com.singularity.ee.agent.util.bounded.collections.BoundedConcurrentReferenceHashMap.<init>(BoundedConcurrentReferenceHashMap.java:73)
at com.appdynamics.appagent/com.singularity.ee.agent.util.bounded.collections.BoundedConcurrentReferenceHashMapBuilder.build(BoundedConcurrentReferenceHashMapBuilder.java:114)
at com.appdynamics.appagent/com.singularity.ee.agent.util.reflect.ReflectionUtility.<clinit>(ReflectionUtility.java:154)
at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.setLog4j2LoaderUtilDisabled(JavaAgent.java:333)
at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.setupLog4J2(JavaAgent.java:628)
at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:367)
at com.appdynamics.appagent/com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:347)
... 5 more
Warning: Agent startup exceeded the timeout of 60000 , application now enabled to start...
