Splunk AppDynamics

AppDynamics with OpenTelemetry - fails to generate OTEL access key

mariojumpjump
New Member

I cannot seem to get the OTEL API Key.

Whenever I try to generate it in the OTEL section and I press "Generate Access Key" the key never shows up and the button reappears shortly after.
mariojumpjump_0-1741740083099.png
Looks like the server's response is sending back "204 No Content"

mariojumpjump_1-1741740654906.png

I confirmed this by using the API (GET /controller/restui/otel/getOtelApiKey) and seeing the same response (204 No Content)


Is it not possible to generate an OTEL key on free trial accounts? 


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aditisinha
Loves-to-Learn Lots

free trial accounts do not have the capability to generate OTEL API keys. This limitation prevents the generation and retrieval of the key both via the UI and API.

 

For full OTEL API key generation and usage, a paid or fully licensed account is required. If you are on a free trial, this feature will be disabled or unavailable until you upgrade your account.

If you need to confirm or explore further, you may want to contact AppDynamics support

This behavior aligns with the fact that the API endpoint GET returns a 204 No Content, indicating no key is available or generated for your account.

 

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