Splunk AppDynamics

SAP Java system is unable to start post AppD java agent upgrade

Nandani_Bhardwa
New Member

We have upgraded the AppD JAVA agent to version 22.3.0.33637 on SAP JAVA System.

After updating javaagent, when we try to start SAP JAVA system, we have seen a couple of issues as below:
1.  SAP system is not getting started.

2. When the system gets started somehow, our SAP NWA URL  is not reachable at all.

However, after removing the parameter "-javaagent:/usr/sap/<SID>/appdyanmics/javaagent.jar" from SAP Configtool, followed by a full system restart, we are then able to access the NWA URL. But after doing so, no data gets populated in AppD Dashboard.

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0 Karma

Abhinav_Tiwari
New Member

Hey Nandani,

Can you file a support ticket and share in this channel. I will ensure it gets verified and resolved soon.

0 Karma

iamryan
Community Manager
Community Manager

Hi @Nandani.Bhardwaj,

I'm sharing this with the PM. Since this seems like a bug, I would also recommend submitting a Support ticket.

0 Karma
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