No correlation of Mobile RUM sessions and APM BTs - version 4.3.8

[CommunityUser]

Hello,

No correlate of mobile network requests with business transactions, where as its working for browser RUM.

We have also enabled the business transactions correlate on configuration part as mentioned in below link. 

https://docs.appdynamics.com/display/PRO45/Correlate+Business+Transactions+for+Mobile+RUM

Not sure why BTs correlation is not working.

Please help. Let me know if am missing something.

Regards,

Shritha

[Mohammed_Rayan]

Hi Shrita,

To know if your loadbalancer/reverse proxy is not stripping off the correlation header,You can run the below command directly in your app server  and verify 

curl -v --header "ADRUM: isAjax:true" --header "ADRUM_1: isMobile:true" <some URL>

Note: Please use the URL which your mobile app is hitting. 

 Sample request header expected: 

> adrum: isAjax:true 
> adrum_1: isMobile:true ​

Expected response header:

< ADRUM_0: clientRequestGUID:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
< ADRUM_1: btId:xxxxxxxx
< ADRUM_2: btERT:xxx​

Regards,

Mohammed Rayan