MONITORING DATABASE

[Pascal_Anowi]

Hello everyone,

Please we are trying to monitor a database but everytime we run the querry we get the error

an error occured while fetching data the agent did not respond after 70 seconds

Has anyone had this issue before and how did you solve it

[Morelz]

Can you share your full startup parameters for the service including the additional settings you just added? Just hide any sensitive info

[Pascal_Anowi]

nohup java -Dappdynamics.agent.maxMetrics=300000 -Ddbagent.custommetric.query.timeout.seconds=600 -Ddbagent.name=DB-Agent-23.2 -jar db-agent.jar &

[Morelz]

That is correct, changes will only be activated upon restart of DB collector service

[Pascal_Anowi]

Tried this but still got the same error

even after increasing the timeout and restarting DB collector services

[Morelz]

Hi, add an additional startup parameter to the DB Agent

-Ddbagent.custommetric.query.timeout.seconds=120

Increase timeout to what is required for your complex queries 

Ciao

[Pascal_Anowi]

After increasing it do we need to restart a service or anything

[Pascal_Anowi]

Thanks i would try it