Login issue

[shriram_ms]

Hi,

I am unable to log in to the SAAS platform using the trial account which I created today.

below are the details I received the welcome details.

 Account Name: [Redacted]

Username: [Redacted]

I think there is some option like local login if we click that we are getting this issue.

please help resolve this issue at the earliest.

^ Post edited by @Ryan.Paredez please do not share your account name or email address on Community posts for security and privacy reasons.

[iamryan]

Hi @Dimas.Pratama and @Sudhagar.k,

You should be able to sign in now. Please let me know if you face any issues.

[iamryan]

Hi @shriram.ms,

You should now be able to log in. Please give it a try and let me know.

[shriram_ms]

@Ryan.Paredez :

Hello Ryan,

can you please help resolve the issue.

I hope this is global issue where most folks reported they were unable to login into APPD saas trail account ?.

please let us know ETA .

thanks

Shriraam 

[Sudhagar_k]

Login Failed during SaaS AppDynamics Launch

[iamryan]

Hi @Sudhagar.k,

I have shared your info with the Accounts team. I will report back when I hear from them. 

[Dimas_Pratama]

Hi @Ryan.Paredez

I'm having the same issue. Please help me to solve this issue ASAP.

My mail account is [Redacted]

^ Post edited and merged by @Ryan.Paredez. Please do not share your email address on Community posts for security and privacy reasons. As community admin, I can see your emails to share that with the right teams.

[iamryan]

Hi @Dimas.Pratama,

I have shared your info with the Accounts team. I will report back when they have given me an update.