Hi Expert Team,
We're trying to integrate AppDynamics with ServiceNow (Orlando version).
I got/installed a plugin from ServiceNow store and in step 2 - downloaded the zip file, when trying to run AppDynamics-CMDB-win file it throws me below error.
Thanks,
Sandeep
^ edited by @Ryan.Paredez - this comment was originally posted on How do I use AppDynamics with ServiceNow?
Hi Team ,
Last week our company was able to get hold of AppDynamics expert and had a walk through the documentation . Came to know that these data Utility files will be installing from AppDynamics team end on a server(VM) at the corporate level. Therefore I'm good for now .
Request : In the documentation if possible could team make modification as "categorize the integration steps based on teams(AppDynamics, ServiceNow)" which would be much clear to beginners.
Thanks,
Sandeep
Hi @sandeep.s,
You mentioned having this issue after step 2, can you share the link to the documentation you were following, please.
This is the main link and which states to download Data Sync Utility file.
Data Sync Utility URL :
https://www.appdynamics.com/community/exchange/appdynamics-servicenow-cmdb-integration/
Wondering data Sync Utility file(s) should be installed by AppDynamics team or ServiceNow team.
Also could enlighten me what are prerequisites from AppDynamics to set up a connection with ServiceNow.
Thanks,
Sandeep
ServiceNow Administrator
Hi @sandeep.s,
I have reached out to our Docs team to see if we can get some clarity on the Docs and or the Knowledge article your comment originally appeared on. I will update this thread when I have more info.
Hi Team ,
Last week our company was able to get hold of AppDynamics expert and had a walk through the documentation . Came to know that these data Utility files will be installing from AppDynamics team end on a server(VM) at the corporate level. Therefore I'm good for now .
Request : In the documentation if possible could team make modification as "categorize the integration steps based on teams(AppDynamics, ServiceNow)" which would be much clear to beginners.
Thanks,
Sandeep