Error Db agent

[Lubomir_Kostal]

good day,

please help. DB agent has a problem with connecting more detailed metrics. I restarted and reinstalled the agent but the error persists

#|2023-11-28T13:37:39.480+0100|SEVERE|glassfish 4.1|com.sun.jersey.spi.container.ContainerResponse|_ThreadID=56;_ThreadName=http-listener-1(6);_TimeMillis=17011750594
80;_LevelValue=1000;|The RuntimeException could not be mapped to a response, re-throwing to the HTTP container
RestException(statusCode=500, code=Unknown, errorMessage=Unknown server error., developerMessage=null, logCorrelationId=5041de7e-2229-4c14-a847-5e8cd4703df6)
at com.appdynamics.analytics.client.common.exceptions.RestExceptionFactory.makeException(RestExceptionFactory.java:56)
at com.appdynamics.analytics.client.common.RestClientUtils.validateResponse(RestClientUtils.java:278)
at com.appdynamics.analytics.client.common.RestClientUtils.resolve(RestClientUtils.java:85)
at com.appdynamics.analytics.client.common.GenericHttpRequestBuilder.executeAndReturnRawResponseString(GenericHttpRequestBuilder.java:287)
at com.appdynamics.analytics.shared.rest.client.eventservice.DefaultEventServiceClient.searchEvents(DefaultEventServiceClient.java:479)
at sun.reflect.GeneratedMethodAccessor20202.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.singularity.ee.controller.beans.analytics.client.AccountCreatingAnalyticsClient$ProxyingEventServiceClient.invoke(AccountCreatingAnalyticsClient.java:10
4)
at com.sun.proxy.$Proxy620.searchEvents(Unknown Source)
at com.appdynamics.analytics.shared.rest.client.DefaultAnalyticsClient.searchEvents(DefaultAnalyticsClient.java:68)
at com.appdynamics.ui.dbmon.impl.query.QueryHelper.search(QueryHelper.java:165)
at com.appdynamics.ui.dbmon.impl.esHelpers.DBReportsHelper2.getWaitStateInfoForDB(DBReportsHelper2.java:28)
at com.appdynamics.ui.dbmon.impl.services.dashboard.DBServerDashboardUiServiceImpl.getWaitStateData(DBServerDashboardUiServiceImpl.java:215)
at sun.reflect.GeneratedMethodAccessor22351.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$TypeOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java
:185)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:540)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:715)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at com.google.inject.servlet.ServletDefinition.doServiceImpl(ServletDefinition.java:286)
at com.google.inject.servlet.ServletDefinition.doService(ServletDefinition.java:276)
at com.google.inject.servlet.ServletDefinition.service(ServletDefinition.java:181)
at com.google.inject.servlet.ManagedServletPipeline.service(ManagedServletPipeline.java:91)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:85)
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:120)
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:135)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.filter.RestSessionFilter.doFilter(RestSessionFilter.java:209)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.CsrfFilter.doFilter(CsrfFilter.java:139)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.AgentRejectionFilter.doFilter(AgentRejectionFilter.java:59)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.RequestOriginMarkingFilter.lambda$doFilter$0(RequestOriginMarkingFilter.java:26)
at com.appdynamics.platform.RequestOrigin.runAs(RequestOrigin.java:64)
at com.singularity.ee.controller.servlet.RequestOriginMarkingFilter.doFilter(RequestOriginMarkingFilter.java:24)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.HttpSecurityHeadersFilter.doFilter(HttpSecurityHeadersFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.HttpSecurityHeadersFilter.doFilter(HttpSecurityHeadersFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.HttpSecurityHeadersFilter.doFilter(HttpSecurityHeadersFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.HttpSecurityHeadersFilter.doFilter(HttpSecurityHeadersFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.HttpSecurityHeadersFilter.doFilter(HttpSecurityHeadersFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.CacheControlFilter.doFilter(CacheControlFilter.java:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at com.singularity.ee.controller.servlet.UnsecuredUrlsRejectFilter.doFilter(UnsecuredUrlsRejectFilter.java:78)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:316)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:160)
at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:734)
at org.apache.catalina.core.StandardPipeline.doChainInvoke(StandardPipeline.java:678)
at com.sun.enterprise.web.WebPipeline.invoke(WebPipeline.java:97)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:174)
at org.apache.catalina.connector.CoyoteAdapter.doService(CoyoteAdapter.java:416)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:283)
at com.sun.enterprise.v3.services.impl.ContainerMapper$HttpHandlerCallable.call(ContainerMapper.java:459)
at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:167)
at org.glassfish.grizzly.http.server.HttpHandler.runService(HttpHandler.java:206)
at org.glassfish.grizzly.http.server.HttpHandler.doHandle(HttpHandler.java:180)
at org.glassfish.grizzly.http.server.HttpServerFilter.handleRead(HttpServerFilter.java:235)
at org.glassfish.grizzly.filterchain.ExecutorResolver$9.execute(ExecutorResolver.java:119)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeFilter(DefaultFilterChain.java:284)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeChainPart(DefaultFilterChain.java:201)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.execute(DefaultFilterChain.java:133)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.process(DefaultFilterChain.java:112)
at org.glassfish.grizzly.ProcessorExecutor.execute(ProcessorExecutor.java:77)
at org.glassfish.grizzly.nio.transport.TCPNIOTransport.fireIOEvent(TCPNIOTransport.java:539)
at org.glassfish.grizzly.strategies.AbstractIOStrategy.fireIOEvent(AbstractIOStrategy.java:112)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.run0(WorkerThreadIOStrategy.java:117)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.access$100(WorkerThreadIOStrategy.java:56)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy$WorkerThreadRunnable.run(WorkerThreadIOStrategy.java:137)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:593)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.run(AbstractThreadPool.java:573)
at java.lang.Thread.run(Thread.java:748)

[iamryan]

Hello @Lubomir.Kostal,

I wanted to share some existing content I found in the Community.

• https://community.appdynamics.com/t5/Knowledge-Base/Database-Monitoring-An-error-occurred-while-gett...
• https://community.appdynamics.com/t5/Controller-SaaS-On-Premises/Machine-Agent-Http-Listener-not-wor...

Let me know if these help.