Controller service disabled in both primary and secondary

[Kishore_B]

Hi ,

I am unable to start the controller service in both nodes, service is disabled in both the servers and mysql service is running active in both the nodes.

Thanks
Kishore

[Kishore_B]

Hi,


Any one please help me to resolve the problem.

Thanks
Kishore

[Philip_Rogers]

Hi Kishore.B-

Can you provide some more clarity around the issue?

When did the issue start, was it after a restart?

Are you experiencing any specific error messages?

For urgent issues such as the AppDynamics controller being down, please note that our 24/7 support team can provide a much faster response and resolution than the community forums:

https://help.appdynamics.com/hc/en-us/requests/