Analytics api error

[Basit_Amjad]

we are trying to follow this example . however we are getting this error. 

{"message": "Error provisioning account on any cluster"

Ofcourse we are using the correct account name api key 

any ideas? we are using our controller url 

POST https://analytics.api.example.com/events/publish/{schemaName}
X-Events-API-AccountName:<global_account_name>
X-Events-API-Key:<api_key>
Content-Type: application/vnd.appd.events+json;v=2
Accept: application/vnd.appd.events+json;v=2
{
"schema" : {
"account": "integer",
"amount": "float",
"product": "string"
}
}

[iamryan]

Hi @Basit.Amjad,

Did you see and check out @Mario.Morelli  reply? Did it help?

[iamryan]

@Mario.Morelli you beat me to it! 

[Morelz]

Hi Basit

In which Region is your Controller, as the analytics URL is different per region.

This error normally comes up if you try and use an analytics URL from a different region to your controller

Ciao