Splunkweb process on Windows will not start

[corners]

Hi

I'm hoping someone can help with this issue.
In my environment I have a splunk search head/indexer server and a deployment/heavy forwarder server. On both servers the splunkd process is starting up no problem.
The splunkweb process however is not restarting.

The servers are windows 2008, splunk is version splunk-5.0.4-172409-x64-release.msi

Restarting from the command line gives -
C:\Program Files\Splunk\bin>splunk start splunkweb debug
Checking http port [8000]: open
Starting splunkweb...
Splunkweb: Starting (pid 5260)

Timed out waiting for splunkweb to start.

The splunkweb process is visible for a few seconds but then disappears.

In the windows application event log we have a python service event

Python could find the service class in the module

: 'module' object has no attribute 'SplunkwebP
ythonService"'

In the windows logs system events we have

The Splunkweb service terminated with service-specific error Incorrect function..
eventid 7024

The web-service.log does not get updated on attempting to restart splunkweb.

Any help would be great.
Thanks
Steve

[corners]

Hi

There is nothing in the splunkd.log around the time of attempting to restart splunkweb

[dmaislin_splunk]

And what does the splunkd.log say in $SPLUNK_HOME/var/log/splunk/splunkd.log?