Security

Splunk cloud down? Unable to log in and view instances.

davestimpert
Engager

when I log in and click "view instances" my browser hangs on exsso.splunk.com
In safari it hangs on https://splunkcommunities.force.com

Tags (1)
0 Karma
1 Solution

spayneort
Contributor

It might be caused by the Salesforce outage.

https://www.theregister.co.uk/2019/05/17/salesforce_database_outage/

https://status.salesforce.com/incidents/3815

Impacted Services
Core Service
Additional Information
We continue to work on restoring access and permissions for customers affected by the permissions issue. During the restore process, some affected customers may receive error messages related to account status, billing, or single sign-on functionality after logging into Salesforce. There is no action you need to take if you receive these messages. We will update you with additional details and information on this situation as they become available.

View solution in original post

davestimpert
Engager

This was an issue for about 3 hours on 5/17. It was not cookie-related as I tried an incognito window, and both chrome and safari. The issue resolved on it's own at around 5pm eastern on 5/17

0 Karma

DavidHourani
Super Champion

Do you still have this problem ? seems like either a salesforce problem or a cache issue with your browser ...

0 Karma

spayneort
Contributor

It might be caused by the Salesforce outage.

https://www.theregister.co.uk/2019/05/17/salesforce_database_outage/

https://status.salesforce.com/incidents/3815

Impacted Services
Core Service
Additional Information
We continue to work on restoring access and permissions for customers affected by the permissions issue. During the restore process, some affected customers may receive error messages related to account status, billing, or single sign-on functionality after logging into Salesforce. There is no action you need to take if you receive these messages. We will update you with additional details and information on this situation as they become available.

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