Security
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SAML Authentication: Stuck on Terms of Service Page

New Member

Hey All,

I'm setting up SAML authentication in our new Splunk Cloud environment and everything appears to be working with our on-prem home grown identity provider as I'm getting to our authentication source and logging in successfully. However after I do I get presented with the Splunk Cloud terms of service page and appear to get stuck in a loop when I press "Accept" and "Ok", it just takes me back to the same page.

Has anyone run into this with Splunk Cloud and if so how have you been able to fix it?

Thanks!

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Re: SAML Authentication: Stuck on Terms of Service Page

Esteemed Legend

They broke all of their domains last week but it is supposed to be fixed now.

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Re: SAML Authentication: Stuck on Terms of Service Page

New Member

Thanks for the info, unfortunately looks like that wasn't my issue since I'm still hitting the TOC page.

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Re: SAML Authentication: Stuck on Terms of Service Page

Esteemed Legend

You should open a support case.

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Re: SAML Authentication: Stuck on Terms of Service Page

Builder

Can you log in to Splunk Cloud using splunk auth? If so, take a look at the user account that should be created when the SAML user authenticates. Does the SAML account look correct?

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