I have added a New SAML group and assigned a role which was created before with limited privileges/capabilities and access to only 2 indexes. However, users in that group have reported being unable to access the resources(indexes). Upon verifying in the users section of Splunk Cloud settings, I noticed that the specific users within that AD group were not assigned their roles. Is there a troubleshooting step I should take? I noticed an option in the SAML settings to reload the SAML configuration, but I am worried to click on it.
HI roshnadabala
Wondering if you are able to resolve it..I am seeing the same issue across multiple SH clusters.