Security

PDF Generation Failure under SPLUNK 4.3

conner9
Path Finder

This worked fine under 4.2, upgraded to 4.3 and now it doesn't work. I increased the timeout, and I have another PDF that gets generated 15 mins later and it works fine. I've included the internal logs on the failure.

Thoughts?

2012-02-22 05:45:32,525 INFO pdfhandler:558 - Executing /opt/splunk/etc/apps/pdfserver/bin/firefox-x86_64/firefox -print https://logprod0001:8000/app/search/AllNIFErrorsLast24Hours -printmode pdf -printfile /tmp/tmpCaxJ1P -title Splunk Alert: AllNIFErrorsLast24Hours -orientation portrait -paperwidth 216 -paperheight 356 -mode splunk -timeout 600 -windowsize 782x768 -footer_right Generated by Splunk at &D -cookie session_id_8000=9679e771f9afe79bf973f49885a2e239c4147776 -P splunk

2012-02-22 05:45:32,525 INFO Executing /opt/splunk/etc/apps/pdfserver/bin/firefox-x86_64/firefox -print https://logprod0001:8000/app/search/AllNIFErrorsLast24Hours -printmode pdf -printfile /tmp/tmpCaxJ1P -title Splunk Alert: AllNIFErrorsLast24Hours -orientation portrait -paperwidth 216 -paperheight 356 -mode splunk -timeout 600 -windowsize 782x768 -footer_right Generated by Splunk at &D -cookie session_id_8000=9679e771f9afe79bf973f49885a2e239c4147776 -P splunk

2012-02-22 05:45:59,983 ERROR An error occurred while generating a PDF of this report: Failed to generate PDF: Appserver failed to dispatch report request to /services/pdfserver/renderpdf: Splunkd daemon is not responding: ('The read operation timed out',)

2012-02-22 05:45:59,983 DEBUG simpleRequest > GET https://127.0.0.1:8089/services/search/jobs/scheduler__conner9__search_X1NjaGVkdWxlZFZpZXdfX0FsbE5JR... [] sessionSource=direct

2012-02-22 05:45:59,991 DEBUG simpleRequest < server responded status=200 responseTime=0.0075s

2012-02-22 05:45:59,991 DEBUG getStatus - elapsed=0.00764989852905 nextRetry=0.0500000035814

Tags (1)

conner9
Path Finder
0 Karma
Get Updates on the Splunk Community!

Index This | Why did the turkey cross the road?

November 2025 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Enter the Agentic Era with Splunk AI Assistant for SPL 1.4

  &#x1f680; Your data just got a serious AI upgrade — are you ready? Say hello to the Agentic Era with the ...

Feel the Splunk Love: Real Stories from Real Customers

Hello Splunk Community,    What’s the best part of hearing how our customers use Splunk? Easy: the positive ...