The Zookeeper servers are Linux instances which are hosted outside Aviva Network, On the other had the sPlunk Search heads are installed on AWS Cloud instances in the Aviva domain.
We established a successful connectivity to the Non-Prod zookeeper servers and were able to index data to Splunk. However when we tried connecting to the Production Zookeeper instance , we started getting the below error. We have confirmed that there is data in the KAFKA Prod servers.
The KAFKA team has confirmed that the sPlunk server has established a connection to the zookeeper however we are not able to read any data from there. We also tried doing a telnet from the Splunk server to Zookeeper host and port and it works successfully.