I cannot log in

[TheBellonz]

Dear Community,

this morning I'm non able to log in. I logged in yesterday from my own laptop, not the one that I used last friday in my Companies. Now my laptop is shut down. There works perfectly. Today I created another user, but I did not reinstal because I'm using the same user and It is installed already. In this part of the website I can login, and I can't in that one with the same information. http://francescosp:8000/it-IT/account/login

Does anyone have any suggestion? Heeeelp!

Thanks in advance. Best regards,
Jacopo Belloni

[MuS · Accepted solution]

Hi TheBellonz,

do you use the trial license or the free license? User authentication is disabled with the free license. If you can access the filesystem of your Splunk installation go to /opt/splunk/etc (assuming you're on Linux) and delete the passwd file and restart Splunk. It will re-create a new default passwd file with the username admin and changeme as password.

hope this helps ...

cheers, MuS

[TheBellonz]

There is the link where He founded the file. C:\Program Files (x86)\Splunk\var\log\splunk

[TheBellonz]

I complete successfully the login using my password and admin as username.

[TheBellonz]

I asked a colleuge of mine and He watched in the log file and He finds that the user does'nt exist (that Is anyway strange to me). Then I complete successfully the login using my password and admin as user name. Thanks anyway!

Best regards,
Jacopo Belloni

[MuS]

so in this case there is no user authentication and that's the reason why you cannot login - please mark this as answered, thx 🙂

[TheBellonz]

Hi MuS,

I installed the free license at work the 64 bit for win 7, at home 64 bit for win 8.1. I'll look for the same directory.

Thank you so much,
Jacopo