Security

How come Splunk web is timing out when I click on the "Settings > Licensing" page?

Splunk Employee
Splunk Employee

This is only happening on the license master. Everything working fine on the splunk web - it works well and response quick for any links on the Splunk GUI but whenever clicking on "Settings > Licensing" it always times out and the browser looks like below;
alt text

Please help.

0 Karma
1 Solution

Splunk Employee
Splunk Employee

If you see the same symptoms then try the rest call, "|REST /services/licenser/messages".
If it returns 1000s of license violation messages you may need to request a license violation reset key.
It works perfectly fine after the reset key applied for the case.

View solution in original post

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Path Finder

In the results of the REST, "create_time" is the time the violation occurred?

0 Karma

Splunk Employee
Splunk Employee

If you see the same symptoms then try the rest call, "|REST /services/licenser/messages".
If it returns 1000s of license violation messages you may need to request a license violation reset key.
It works perfectly fine after the reset key applied for the case.

View solution in original post

0 Karma