Cisco IPS Python Error

[darthsplunk]

Hi,

I'm wondering if anyone could help - seem to be getting into real trouble with Cisco IPS feeds. I have the Splunk add-on for Cisco IPS 2.11 installed on my Search Head, two Indexers and a Heavy Forwarder. As per the configuration guide, no configuration has been performed within the app on the search head or indexers. I have set the app up via the GUI on the heavy forwarder entering the host, username, password and interval (default value of 15).

I am seeing lots of erros from python in splunkd.log on the heavy forwarder, such as:

12-10-2014 17:22:55.390 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Splunk_TA_cisco-ips\bin\get_ips_feed.py" 10.1.1.50 15" IOError: [Errno 2] No such file or directory: 'C:\\Program Files\\Splunk\\etc\\apps\\Splunk_TA_cisco-ips\\var\\log\\ips_sdee.log.10.1.1.50'

12-10-2014 17:22:55.390 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Splunk_TA_cisco-ips\bin\get_ips_feed.py" 10.1.1.50 15"     stream = open(self.baseFilename, self.mode)

12-10-2014 17:22:55.390 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Splunk_TA_cisco-ips\bin\get_ips_feed.py" 10.1.1.50 15"   File "C:\Program Files\Splunk\Python-2.7\Lib\logging\__init__.py", line 925, in _open

12-10-2014 17:22:55.390 +0000 ERROR ExecProcessor - message from "python "C:\Program Files\Splunk\etc\apps\Splunk_TA_cisco-ips\bin\get_ips_feed.py" 10.1.1.50 15"     StreamHandler.__init__(self, self._open())

I would paste more errors, but after the first line they don't appear to be useful. This is happening at each interval (which in the inputs.conf seems to be every second).

It is also very strange that there is only one entry in sdee_connection.log:

Wed Dec 10 16:52:21 2014 - Could not get IPS 10.1.1.50 credentials from splunk: ResponseNotReady

I have checked and the credentials are valid for the IPS that Splunk is connecting to.

Why is the app not able to create a log file ips_sdee.log.10.1.1.50?

Any help is apreciated as I don't know how to troubleshoot from here...

Thanks,
DS

[jmallorquin]

Try to use a versión of splunk before 6.

Its looks like there is a problem with the phyton version includen in versión 6.