Security
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Can't login to support portal

New Member

When I click on Support portal link, I get the following error from Salesforce

Login Error:
Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

This started to happen last week, tried in another browsers, result is the same.

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Re: Can't login to support portal

Splunk Employee
Splunk Employee

hi Alex, sorry for the frustration--someone from the Support org is going to give you a call and get this straightened out. i'll delete this point in a few hours, since it's not really a technical Splunk product question.

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Re: Can't login to support portal

Splunk Employee
Splunk Employee

actually, you have email waiting for you, because we don't have your number 🙂

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