Hello! Since 7.3.0 I'm seeing the reload process for assets and identities failing frequently. Any ideas?
RROR pid=20559 tid=MainThread file=base_modinput.py:execute:820 | Execution failed: 'SplunkdConnectionException' object has no attribute 'get_message_text'
Traceback (most recent call last):
File "/app/splunk/lib/python3.7/site-packages/splunk/rest/__init__.py", line 601, in simpleRequest
serverResponse, serverContent = h.request(uri, method, headers=headers, body=payload)
File "/app/splunk/lib/python3.7/site-packages/httplib2/__init__.py", line 1710, in request
conn, authority, uri, request_uri, method, body, headers, redirections, cachekey,
File "/app/splunk/lib/python3.7/site-packages/httplib2/__init__.py", line 1425, in _request
(response, content) = self._conn_request(conn, request_uri, method, body, headers)
File "/app/splunk/lib/python3.7/site-packages/httplib2/__init__.py", line 1377, in _conn_request
response = conn.getresponse()
File "/app/splunk/lib/python3.7/http/client.py", line 1373, in getresponse
response.begin()
File "/app/splunk/lib/python3.7/http/client.py", line 319, in begin
version, status, reason = self._read_status()
File "/app/splunk/lib/python3.7/http/client.py", line 280, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/app/splunk/lib/python3.7/socket.py", line 589, in readinto
return self._sock.recv_into(b)
File "/app/splunk/lib/python3.7/ssl.py", line 1079, in recv_into
return self.read(nbytes, buffer)
File "/app/splunk/lib/python3.7/ssl.py", line 937, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/app/splunk/etc/apps/SA-IdentityManagement/bin/identity_manager.py", line 483, in reload_settings
raiseAllErrors=True
File "/app/splunk/lib/python3.7/site-packages/splunk/rest/__init__.py", line 613, in simpleRequest
raise splunk.SplunkdConnectionException('Error connecting to %s: %s' % (path, str(e)))
splunk.SplunkdConnectionException: Splunkd daemon is not responding: ('Error connecting to /services/identity_correlation/identity_manager/_reload: The read operation timed out',)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/app/splunk/etc/apps/SA-Utils/lib/SolnCommon/modinput/base_modinput.py", line 811, in execute
log_exception_and_continue=True
File "/app/splunk/etc/apps/SA-Utils/lib/SolnCommon/modinput/base_modinput.py", line 380, in do_run
self.run(stanzas)
File "/app/splunk/etc/apps/SA-IdentityManagement/bin/identity_manager.py", line 586, in run
reload_success = self.reload_settings()
File "/app/splunk/etc/apps/SA-IdentityManagement/bin/identity_manager.py", line 486, in reload_settings
logger.error('status="Failed to reload settings" error="%s"', e.get_message_text())
AttributeError: 'SplunkdConnectionException' object has no attribute 'get_message_text'
