sendemail error search 5.0.2

[rayke]

Hello,

I'm sorry I am french and I dont have a good english but I really need your help. I am trying to send an email but I encounter that error :

Input is not proper UTF-8, indicate encoding ! Bytes: 0x92 0x61 0x20 0x70, line 233, column 76

I use release 5.0.2. I searched a long time before posting this but I don't understand what is going on. I tried to edit props.conf, sendemail.py but it still doesn't work. I read this error was fixed by 5.0.X releases so is it a bug from Splunk ? Splunk is running on Windows 2008 R2 64 bits.
My search command is : sourcetype="syslog" | sendemail to=my_account@domain.fr

Please help me.

[rayke · Accepted solution]

Ok I found the mistake. I'm in a local network and my Splunk server wasn't allowed to send emails. After that, I only had to check Email alert setting and keep empty Username and Password fields.
My command is :

| sendemail to=my_account@domain.fr sendresults=true

Regards

[rayke]

Thanks for your answer but, I did your command (soucetype="syslog" | stats count | head 1 | eval _raw="test event" | sendemail to=my_account@domain.fr) and I have the same issue, except a new line (now it's line 255...)
When I check python logs I have this :

2013-05-07 08:25:56,253 ERROR Sending email. subject="Splunk Results", results_link="None", recipients="['my_account@domain.fr']"

[rayke]

Ok, I have new issues. I did that command line :

| sendemail from=my_account@domain.fr to=my_account@domain.fr sendresults=true server=mail.domain.fr use_ssl=true username="my_account" user="acc" password="******"

When I write this commande, there is the same issue. If I don't use any security (ssl or tls) I have an authentication error. And if I use tls, it tells me that it's not suported by my mail server.

[rayke]

Hmm, I have an other log looking lie this :
2013-05-07 08:46:23,598 DEBUG simpleRequest > GET https://127.0.0.1:8089/servicesNS/nobody/search/admin/alert_actions/email [] sessionSource=direct
But, SSL is not activated on my Splunk and why the used port is 8089 ? Shouldn't use port 8000 ? Where can I configure it ?

[yannK]

Maybe your syslog data format is not friendly, try :
|stats count | head 1 | eval _raw="test event" | sendemail to=my_account@domain.fr

Also you can check if there are any errors in the python logs (the sendemail script is in python)
index=_internal source=*python.log*

Last thing, verify that you are using the latest script, not a local copy from an older one.

[rayke]

The Timezone is the default server timezone....