#Random
This is a place to discuss all things outside of Splunk, its products, and its use cases.

Error message while accessing Splunk Support portal

rselv21
Engager

Hello,

I can not able to access Support -> Support portal page in splunk web page. Its show error - 

Sorry, we couldn’t find that page

The page you're looking for may have been moved or deleted.

0 Karma

SanjayReddy
SplunkTrust
SplunkTrust

Hi @rselv21 

try using following URL

https://splunk.my.site.com/customer/


----
Regards,
Sanjay Reddy

----
If this reply helps you, Karma would be appreciated.
If your problem is resolved, then please click the "Accept as Solution" button to help future readers.

0 Karma

AmirSA
New Member

I get the same error. I can't see my certifications either........

0 Karma

SanjayReddy
SplunkTrust
SplunkTrust

Hi @AmirSA 


can you try accessing following URL to view certifications 
https://splunk.my.site.com/customer/s/list-views/certifications 

 

 

0 Karma

AmirSA
New Member

Still nothing. I have been trying to find a solution, but I couldn't find anything. I've tried to send an email to the support, but got no answer. 

Screenshot_20230926_172045_Chrome.jpg

 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Meet Splunk Observability Studio: AI-Assisted OpenTelemetry Instrumentation Without ...

Instrumentation is usually the last step or even an afterthought when building out a project. The feature ...

Federated Search for Cisco Security and Analytics Logging (SAL) is now GA on Splunk ...

Federated Search for Cisco  Security Analytics and Logging (SAL) is now generally available as part of the ...

Your Path to AgenticOps: AI Experiences for Every Splunk Practitioner

Your Path to AgenticOps: AI Experiences for Every Splunk Practitioner   Join us for a demo-driven look at how ...