#Random
This is a place to discuss all things outside of Splunk, its products, and its use cases.

Error message while accessing Splunk Support portal

rselv21
Engager

Hello,

I can not able to access Support -> Support portal page in splunk web page. Its show error - 

Sorry, we couldn’t find that page

The page you're looking for may have been moved or deleted.

0 Karma

SanjayReddy
SplunkTrust
SplunkTrust

Hi @rselv21 

try using following URL

https://splunk.my.site.com/customer/


----
Regards,
Sanjay Reddy

----
If this reply helps you, Karma would be appreciated.
If your problem is resolved, then please click the "Accept as Solution" button to help future readers.

0 Karma

AmirSA
New Member

I get the same error. I can't see my certifications either........

0 Karma

SanjayReddy
SplunkTrust
SplunkTrust

Hi @AmirSA 


can you try accessing following URL to view certifications 
https://splunk.my.site.com/customer/s/list-views/certifications 

 

 

0 Karma

AmirSA
New Member

Still nothing. I have been trying to find a solution, but I couldn't find anything. I've tried to send an email to the support, but got no answer. 

Screenshot_20230926_172045_Chrome.jpg

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...

Step into “Hunt the Insider: An Splunk ES Premier Mystery” to catch a cybercriminal ...

After a whole week of being on call, you fell asleep on your keyboard, and you hit a sequence of buttons that ...

SplunkTrust Application Period is Officially OPEN!

It's that time, folks! The application/nomination period for the 2026-2027 SplunkTrust is officially open. If ...