Other Usage

How to create custom alert email template on Splunk Cloud?

SplunkExplorer
Contributor

Hi Splunkers, we are setting a Splunk Cloud environment for a customer and we are working on Trigger Actions for alerts.

We don't need, for now, some particular custom actions: afer alert triggering, sending an email to our SOC is enough. We know that fields in the events/alerts are easily usable thanks to $<field_name> notation, so how to customize the email action is not a problem.
What we don't know is: if we have a custom template we want to use for our emails, with some logos and HTML code, is it possible simply put it in the message box? I mean, simply put our html code here:

SplunkExplorer_0-1687430799959.png


or we have to follow another way? And which one?

Labels (2)
0 Karma

VatsalJagani
SplunkTrust
SplunkTrust

@SplunkExplorer - The message box here is part of the email and not the full email content, so it's not a complete replacement for the email template.

But you can there whatever you need, most likely even the HTML content will work.

 

But if you want all together a custom email template than you have to write a custom alert action and write your own python code to send email in necessary template.

 

I hope this helps!!! Kindly upvote if it does!!!

Get Updates on the Splunk Community!

Splunk Observability Cloud's AI Assistant in Action Series: Auditing Compliance and ...

This is the third post in the Splunk Observability Cloud’s AI Assistant in Action series that digs into how to ...

Splunk Community Badges!

  Hey everyone! Ready to earn some serious bragging rights in the community? Along with our existing badges ...

What You Read The Most: Splunk Lantern’s Most Popular Articles!

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...