Other Usage
×

Join the Conversation

Without signing in, you're just watching from the sidelines. Sign in or Register to connect, share, and be part of the Splunk Community.
Ask a Question

Error in lookup command: Why did Script execution fail for external search command user-agents?

ngcdts
New Member
‎03-01-2022 07:00 AM
OS: RHEL 7
Splunk Version: 8.0.4
 

Hi, I have a problem that recently popped up after upgrading from Splunk 8.0.4 to 8.2.1. In version 8.0.4, Splunk would generate our report and send out emails with no problems. Now we are receiving this error message in the Search & Reporting app. The error states:

"Error in lookup command: Script execution failed for external search command
 
'/<Splunk_Home>/etc/apps/TA-user-agents/bin/user_agents.py'

I've checked the permissions on the user_agents.py file and it looks to be correct.
 
Any help or suggestions is greately appreciated.
Labels (1)
Labels
0 Karma
Reply
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Your Feedback. Our Roadmap. Visit the PX Feedback Booth at .conf26

You use Splunk every day, come and help shape what's next.  Save Your Seat: Product-Focused Sessions at ...

Agentic SOC Triage: Investigating Splunk ES Notables with MCP Server and a Local LLM

The Problem: Too Many Alerts, Too Little Context Security operations teams running Splunk Enterprise Security ...

Painting a Clearer Picture: Creating Cross-Domain Visibility with AI Canvas

Watch Now Painting a Clearer Picture: Creating Cross-Domain Visibility with AI Canvas     Do you ever feel ...