Other Usage
×

Join the Conversation

Without signing in, you're just watching from the sidelines. Sign in or Register to connect, share, and be part of the Splunk Community.
Ask a Question

Error in lookup command: Why did Script execution fail for external search command user-agents?

ngcdts
New Member
‎03-01-2022 07:00 AM
OS: RHEL 7
Splunk Version: 8.0.4
 

Hi, I have a problem that recently popped up after upgrading from Splunk 8.0.4 to 8.2.1. In version 8.0.4, Splunk would generate our report and send out emails with no problems. Now we are receiving this error message in the Search & Reporting app. The error states:

"Error in lookup command: Script execution failed for external search command
 
'/<Splunk_Home>/etc/apps/TA-user-agents/bin/user_agents.py'

I've checked the permissions on the user_agents.py file and it looks to be correct.
 
Any help or suggestions is greately appreciated.
Labels (1)
Labels
0 Karma
Reply
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Painting a Clearer Picture: Unifying Your Investigations with Cisco AI Canvas

Painting a Clearer Picture: Unifying Your Investigations with Cisco AI Canvas  We’ve all been there. You’re ...

Hello POJO, meet nocode

What's the Challenge? Instrumentation agents are highly advanced bits of software that manipulate bytecode, ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...