Monitoring Splunk

KVStore Process Terminated

splunkuser145
New Member

Splunk installed on windows server, getting the following errors in web UI: 

 

KV Store process terminated abnormally (exit code 14, status exited with code 14). See mongod.log and splunkd.log for details.

KV Store changed status to failed. KVStore process terminated.

Failed to start KV Store process. See mongod.log and splunkd.log for details.

 

Checking mongod.log has the following entry: 

[initandlisten] Detected unclean shutdown - C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\mongod.lock is not empty.
I JOURNAL [initandlisten] journal dir=C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\journal
I JOURNAL [initandlisten] recover begin
I JOURNAL [initandlisten] info no lsn file in journal/ directory
I JOURNAL [initandlisten] recover lsn: 0
I JOURNAL [initandlisten] recover C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\journal\j._0
F CONTROL [initandlisten] CreateFileW for C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\journal\j._0 failed with Access is denied. (file size is 8192) in MemoryMappedFile::map
F - [initandlisten] Fatal Assertion 16334 at src\mongo\db\storage\mmap_v1\mmap.cpp 129
F - [initandlisten]
***aborting after fassert() failure

 

Any ideas?

Labels (3)
0 Karma
Get Updates on the Splunk Community!

Application management with Targeted Application Install for Victoria Experience

  Experience a new era of flexibility in managing your Splunk Cloud Platform apps! With Targeted Application ...

Index This | What goes up and never comes down?

January 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Splunkers, Pack Your Bags: Why Cisco Live EMEA is Your Next Big Destination

The Power of Two: Splunk + Cisco at "Ludicrous Scale"   You know Splunk. You know Cisco. But have you seen ...