Monitoring Splunk

How to create a diag file on Splunk cloud?

Iris_Pi
Path Finder

Hello Guys,

Can you please share the steps on how to create diag file for **Splunk Cloud**?
I found some posts saying that we can run "Splunk diag" from the command line, However there's no command line for Splunk cloud, then how can I get a diag file as asked by support.

Thanks much in advance!

Regards,
Iris

Labels (1)
0 Karma
1 Solution

gcusello
SplunkTrust
SplunkTrust

Hi @Iris_Pi ,

you don't need to create a diag on Splunk Cloud because Splunk Support can already access it.

Ciao.

Giuseppe

View solution in original post

Iris_Pi
Path Finder

Hello Ciao, Thanks much for your reply, I will get back to splunk support regarding to this point.

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @Iris_Pi ,

you don't need to create a diag on Splunk Cloud because Splunk Support can already access it.

Ciao.

Giuseppe

gcusello
SplunkTrust
SplunkTrust

Hi @Iris_Pi ,

good for you, see next time!

Ciao and happy splunking

Giuseppe

P.S.: Karma Points are appreciated 😉

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @Iris_Pi ,

you must send a diag to Splunk Support when you have on-premise systems because they cannot access them, but they can access Splunk Cloud so you don't need to create it.

let me know if I can help you more, or, please, accept one answer for the other people of Community.

Ciao and happy splunking

Giuseppe

P.S.: Karma Points are appreciated 😉

0 Karma
Get Updates on the Splunk Community!

Splunk Decoded: Service Maps vs Service Analyzer Tree View vs Flow Maps

It’s Monday morning, and your phone is buzzing with alert escalations – your customer-facing portal is running ...

What’s New in Splunk Observability – September 2025

What's NewWe are excited to announce the latest enhancements to Splunk Observability, designed to help ITOps ...

Fun with Regular Expression - multiples of nine

Fun with Regular Expression - multiples of nineThis challenge was first posted on Slack #regex channel ...