Knowledge Management

Why I can't access to savedsearch page or authentication user page?

TISKAR
Builder
Hello,

I'm facing an issue when trying to create a user or access to savedsearch list.

for example When I use the Splunk web interface to create a user, the page remains blank and doesn't display as expected, as shown in the screenshot. Additionally,

TISKAR_0-1699270504866.png

 

 

I attempted to create a user through the CLI using the "splunk add" command, but I received no response, as indicated in the screenshot.

TISKAR_1-1699270504839.png

 

 

Have you encountered this problem before? How can I debug it?

I'd like to mention that even when I attempt to view saved searches, the page remains blank and doesn't display them.

Thank you

0 Karma

TISKAR
Builder

Hello @gcusello,

I tested with Chrome, Firefox and Edge, it's the same problem. I don't know how I can debug,

Thank you

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @TISKAR ,

did you tried to clear the browser cache?

Ciao.

Giuseppe

0 Karma

TISKAR
Builder

Yes @gcusello , i try by private navigation, and by clear brower cach, but i have the same problem

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @TISKAR ,

I never saw this issue.

Open a case to Splunk Support.

Ciao.

Giuseppe

0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @TISKAR,

I never saw this issue, which browser are you using?

Ciao.

Giuseppe

0 Karma
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