Knowledge Management

Splunk is not coming up due to MongoDB exit code 100

keio_splunk
Splunk Employee
Splunk Employee

Splunk is not starting up when performing an upgrade to Splunk 7.1.6 on the indexer.

Error message when starting up Splunk:
mongod exited abnormally(exit code 100, status: exited with code 100) - look at mogod.log to investigate. 
ERROR: Failed to fix non-voting members Priority value during mogod version migration from 3.0.x to 3.4.x.
Reason: ERROR while running mogod-fix-voting-priority migration. 

alt text

0 Karma
1 Solution

keio_splunk
Splunk Employee
Splunk Employee

KVStore and MongoDB was down before the upgrade was initiated.

Repair the KV Store to bring up MongoDB and restart Splunk:
1. Backup $SPLUNK_DB/kvstore/mongo/.
2. Execute: $SPLUNK_HOME/bin/splunk clean kvstore --local
3. Manually delete folder: $SPLUNK_DB/kvstore/mongo/journal 
4. Manually remove $SPLUNK_DB/kvstore/mongo/mongod.lock 
5. Run: $SPLUNK_HOME/bin/mongod --dbpath $SPLUNK_DB/kvstore/mongo --port=8191 --repair 
6. Restart Splunk after the KV Store is repaired.

View solution in original post

keio_splunk
Splunk Employee
Splunk Employee

KVStore and MongoDB was down before the upgrade was initiated.

Repair the KV Store to bring up MongoDB and restart Splunk:
1. Backup $SPLUNK_DB/kvstore/mongo/.
2. Execute: $SPLUNK_HOME/bin/splunk clean kvstore --local
3. Manually delete folder: $SPLUNK_DB/kvstore/mongo/journal 
4. Manually remove $SPLUNK_DB/kvstore/mongo/mongod.lock 
5. Run: $SPLUNK_HOME/bin/mongod --dbpath $SPLUNK_DB/kvstore/mongo --port=8191 --repair 
6. Restart Splunk after the KV Store is repaired.

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Agent Mode Engaged! Enchaining Agentic Operations with Splunk AI Assistant 2.0

    Are you ready to transform how your team handles complex data requests? We invite you to our upcoming ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...