Knowledge Management

Splunk AI Assistant

Vampire_splunk
New Member

When I ask the Splunk AI Assistant any question, it takes a long time to process and then returns the error message:
An error occurred generating your response. Try again later.

What could be the cause of this issue?
Is it related to the configuration files, resource limitations, network connectivity, or AI Assistant setup?
What steps can I take to troubleshoot and fix this problem?

 

Labels (1)
Tags (1)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @Vampire_splunk 

Are you able to confirm that your KVStore is working properly? Are there any warning/error around KVStore starting properly?

Can you check the following to see if there are any errors reported, if so please let us know what is returned:

index=_internal source="*/splunk_ai_assistant.log"

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

A Four-Part Event Series: State of Observability - Where AI Meets Performance

As AI agents take on more complex tasks, teams need greater visibility into how they behave, what they cost, ...

Persistent Queue at TcpOut — One of Splunk's Most Practical Features

Splunk introduced persistent queueing at the tcpout layer as one of the most practical resilience features in ...

Build resilience for the agentic era: Join us at Splunk Go San Jose

AI is changing how organizations build, operate, and secure digital services. As teams adopt AI agents and ...