Knowledge Management

How to document Use cases

gmbd
Engager
 
 
Hello, 
I am in the process of optimizing the entire SIEM environment. 1. Do you have any method of creation, prioritization and use cases? 2.How to document your use cases? What tool do you use? 3.Did you use any framework or process for this action?
Thanks, Fellas

inventsekar
SplunkTrust
SplunkTrust

1. Do you have any method of creation, prioritization and use cases? 
well, it depends "heavily" on the business requirements. we have to make too many meetings with client stakeholders and understand their requirements, purpose, the business value they are looking for, from the splunk environment, etc.. would provide you the ideas automatically, for  "any method of creation, prioritization and use cases"
2.How to document your use cases? What tool do you use? 
Use Cases are simply a word/pdf document, which will show us the business requirement and how the tool/solution would resolve the issues/problems we would face when we implement the business requirements. Sooo, no special tools, as of my knowledge. thanks. 

3.Did you use any framework or process for this action?
no framework as per my "limited" knowledge. Simple enough - understanding the clients and stakeholders will make the job easier for you. thats all from my side. thanks. 

Best Regards,

Sekar

PS - Your karma points will be my 2 cents, thanks. 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Observability Simplified: Combining User Experience, Application Performance & ...

Tech Talk Observability Simplified: Combining User Experience, Application Performance & Network ...

Event Series May & June: From Network Visibility to Service Intelligence

Unifying the Network: Moving from Alert Noise to Service Intelligence with Splunk ITSI In today’s hybrid ...