Knowledge Management

Failed to retrieve a user with these settings. Consult your LDAP admin or see splunkd.log with ScopedLDAPConnection set

janson
Observer

I encountered an error while configuring Splunk to connect to LDAP.

Failed to retrieve a user with these settings. Consult your LDAP admin or see splunkd.log with ScopedLDAPConnection set to DEBUG for more information.

0 Karma

richgalloway
SplunkTrust
SplunkTrust

The LDAP settings you used probably are incorrect.  Verify them with your LDAP admin.

Confirm the firewall(s) allow connections from Splunk search heads to the LDAP server.

---
If this reply helps you, Karma would be appreciated.
0 Karma
Get Updates on the Splunk Community!

Upcoming Webinar: Unmasking Insider Threats with Slunk Enterprise Security’s UEBA

Join us on Wed, Dec 10. at 10AM PST / 1PM EST for a live webinar and demo with Splunk experts! Discover how ...

.conf25 technical session recap of Observability for Gen AI: Monitoring LLM ...

If you’re unfamiliar, .conf is Splunk’s premier event where the Splunk community, customers, partners, and ...

A Season of Skills: New Splunk Courses to Light Up Your Learning Journey

There’s something special about this time of year—maybe it’s the glow of the holidays, maybe it’s the ...