Installation

splunk soar GLIBC.2 not found error

mory
Observer

Hi,

I am trying to install Splunk SOAR (On-premises) as an unprivileged user on CentOS 7.9 and when I am running ./soar-prepare-system script I get the following error message:

./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.25' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.26' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)

 I tried to install it on CentOS 8 and got another error said

Unable to read CentOS/RHEL version from /etc/redhat-release.

 Any sugestions?

Labels (2)
0 Karma

QuentinM
Loves-to-Learn

The first error could appear if you 're trying to install a RHEL8 version of Soar on a Centos7.

Regarding CentOS 8, it's not officially supported but you can download a version CentOS/RHEL8...
https://docs.splunk.com/Documentation/SOARonprem/6.2.2/Install/Requirements

 

0 Karma
Get Updates on the Splunk Community!

Strengthen Your Future: A Look Back at Splunk 10 Innovations and .conf25 Highlights!

The Big One: Splunk 10 is Here!  The moment many of you have been waiting for has arrived! We are thrilled to ...

Now Offering the AI Assistant Usage Dashboard in Cloud Monitoring Console

Today, we’re excited to announce the release of a brand new AI assistant usage dashboard in Cloud Monitoring ...

Stay Connected: Your Guide to October Tech Talks, Office Hours, and Webinars!

What are Community Office Hours? Community Office Hours is an interactive 60-minute Zoom series where ...