Installation

splunk soar GLIBC.2 not found error

mory
Observer

Hi,

I am trying to install Splunk SOAR (On-premises) as an unprivileged user on CentOS 7.9 and when I am running ./soar-prepare-system script I get the following error message:

./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.25' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.26' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)
./usr/python39/bin/python3.9: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/splunk-soar/usr/python39/bin/../lib/libpython3.9.so.1.0)

 I tried to install it on CentOS 8 and got another error said

Unable to read CentOS/RHEL version from /etc/redhat-release.

 Any sugestions?

Labels (2)
0 Karma

QuentinM
Loves-to-Learn

The first error could appear if you 're trying to install a RHEL8 version of Soar on a Centos7.

Regarding CentOS 8, it's not officially supported but you can download a version CentOS/RHEL8...
https://docs.splunk.com/Documentation/SOARonprem/6.2.2/Install/Requirements

 

0 Karma
Get Updates on the Splunk Community!

Unleash Unified Security and Observability with Splunk Cloud Platform

     Now Available on Microsoft AzureThursday, March 27, 2025  |  11AM PST / 2PM EST | Register NowStep boldly ...

Splunk AppDynamics with Cisco Secure Application

Web applications unfortunately present a target rich environment for security vulnerabilities and attacks. ...

New Splunk Innovations Enhance Performance and Accelerate Troubleshooting

Splunk is excited to announce new releases that empower ITOps and engineering teams to stay ahead in ever ...