Installation

Why does Splunk Cloud add-on fail to read globalConfig.json?

Shlifka
Observer

Hello,

I have an add-on in Splunk, that is supported in Splunk Cloud.

Recently with one of our customers, the installation failed because the add-on could not find globalConfig.json:

 

 

04-05-2022 14:10:59.731 +0000 ERROR ExecProcessor [31306 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/TA-island-add-on-for-splunk/bin/island_audits_input.py" FileNotFoundError: [Errno 2] No such file or directory: '/opt/splunk/etc/apps/TA-island-add-on-for-splunk/appserver/static/js/build/globalConfig.json'

2022-04-05 14:10:59,730 ERROR pid=12768 tid=MainThread file=base_modinput.py:log_error:309 | Traceback (most recent call last):

File "/opt/splunk/etc/apps/TA-island-add-on-for-splunk/bin/ta_island_add_on_for_splunk/aob_py3/modinput_wrapper/base_modinput.py", line 113, in stream_events

self.parse_input_args(input_definition)

File "/opt/splunk/etc/apps/TA-island-add-on-for-splunk/bin/ta_island_add_on_for_splunk/aob_py3/modinput_wrapper/base_modinput.py", line 154, in parse_input_args
self._parse_input_args_from_global_config(inputs)
File "/opt/splunk/etc/apps/TA-island-add-on-for-splunk/bin/ta_island_add_on_for_splunk/aob_py3/modinput_wrapper/base_modinput.py", line 166, in _parse_input_args_from_global_config
with open(config_path) as f:
FileNotFoundError: [Errno 2] No such file or directory: '/opt/splunk/etc/apps/TA-island-add-on-for-splunk/appserver/static/js/build/globalConfig.json'

 

 

Important to say, the app was built using the Splunk Add-on builder, and it seems this library throws the error.

The client have a managed environment (they can't install apps themselves or to change the settings there). they have a Splunk 8.2 Classic.

How can we resolve the errors?

Thank you very much!

Labels (4)
0 Karma
Get Updates on the Splunk Community!

New This Month - Splunk Observability updates and improvements for faster ...

What’s New? This month, we’re delivering several enhancements across Splunk Observability Cloud for faster and ...

What's New in Splunk Cloud Platform 9.3.2411?

Hey Splunky People! We are excited to share the latest updates in Splunk Cloud Platform 9.3.2411. This release ...

Buttercup Games: Further Dashboarding Techniques (Part 6)

This series of blogs assumes you have already completed the Splunk Enterprise Search Tutorial as it uses the ...