Installation

Why am I getting this error trying to add a new license? "In handler 'licenses': web_1466081763.85.lic: failed to add, stackid=lite maps to invalid gid"

pkasper
Explorer

Hello,

We are a Splunk Partner. We had a 5gig license that expired and a new one emailed. When I try and add the new one, I get the following error.

Bad Request — In handler 'licenses': web_1466081763.85.lic: failed to add, stackid=lite maps to invalid gid 

It is Splunk 6.41

Thanks,
Peter

Labels (1)
0 Karma
1 Solution

pkasper
Explorer

I'll answer my own question. The license generated for us was the wrong type, it was for Splunk Light not Splunk Enterprise, hence the error "stackid=lite".

View solution in original post

0 Karma

pkasper
Explorer

I'll answer my own question. The license generated for us was the wrong type, it was for Splunk Light not Splunk Enterprise, hence the error "stackid=lite".

0 Karma
Get Updates on the Splunk Community!

Index This | Why did the turkey cross the road?

November 2025 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Enter the Agentic Era with Splunk AI Assistant for SPL 1.4

  🚀 Your data just got a serious AI upgrade — are you ready? Say hello to the Agentic Era with the ...

Feel the Splunk Love: Real Stories from Real Customers

Hello Splunk Community,    What’s the best part of hearing how our customers use Splunk? Easy: the positive ...