Upgrade to 6.2 fails on windows 7 with "ERROR while running rename-cluster-app migration" in migration.log

[jdastmalchi_spl]

I have tried to upgrade to 6.2 on windows 7 and my installation fails with below message

"Splunk Enterprise Setup Wizard ended prematurely because of an error"

Looking in %SPLUNK_HOME%\var\log\splunk\migration.log% reveals this cryptic error:

ERROR while running rename-cluster-app migration

[UlliPo]

We had multiple app crashes attempting this (not splunkd although he failed finally as well). Our decision is to rebuild new and reinstall.

[sloshburch]

Do you mean rebuilt the OS?

[UlliPo]

Yes just rebuild the windows server and start over with the current version of SPLUNK.

[sloshburch]

Kinda sucks if that host was production level....

[jdastmalchi_spl · Accepted solution]

Splunk engineering team is looking at this as a known issue SPL-92480 however as a work around manually stopping splunk services before running the msi should allow a correct upgrade.

my migration.log.2014-10-28.17-28-48 only contains the below lines :

---

Migrating to:
VERSION=6.2.0
BUILD=237341
PRODUCT=splunk
PLATFORM=Windows-x86

ERROR while running rename-cluster-app migration.

---

[sloshburch]

Rumor is that this will be fixed in the next release. Although that's not due for a few weeks/months...who knows - it's not public info.

[FRoth]

I was at least able to restore my former version 6.1.3 with: splunk enable boot-start

[slierninja]

Had this same issue with Server 2008 R2 upgrading from Splunk 6.1.0. I stopped the splunkd/splunkweb services and then re-ran the installer. It then reported the following error (splunkd.log in AppData/Local/Temp😞

disable auto-start of "Splunkd": ChangeServiceConfig: The specified service has been marked for deletion.

I had to reboot the machine to perform the upgrade successfully. Sounds like the breaking change with removing the existing splunkd/splunkweb services is cause for this.

[sloshburch]

I'm also experiencing the issue on fresh install (after uninstall) with no services pre-existing.

I've also installed 6.1.4, then stopped services, then ran 6.2 upgrade. Same issue though. Workaround does not appear to work (or I am not applying it correctly).

[ChrisG]

Also, quoting from the Deprecated features page:

Windows 7 and Windows 8 x86 & x86_64: Enterprise support for Windows 7 and Windows 8 x86 & x86_64 has been removed.