Installation

Upgrade perpetual license to No-enforcement license

nspasechnik
New Member

We would like to upgrade our current six years old perpetual license to no-enforcement license but our support contract is long expired. Is there any way to do that without buying a support contract?

0 Karma

nspasechnik
New Member

So in summary: we have paid quite substantial amount of money for a "perpetual" license, which is more restricted than anyone's: we can't use this no-enforcement feature without getting support first. More so, we can't get support because Splunk suddenly decided that our country is not good enough. Such a world class product.

0 Karma

idarlund
New Member

Since this question is high up in search results and does not contain an answer, I figured I could post an answer here.
https://www.splunk.com/en_us/resources/splunk-enterprise-metered-license-enforcement-faq.html

Who can get a “no-enforcement” key? Is a new purchase required?
No new purchase is required. However, you must have already purchased a Splunk Enterprise term or perpetual license and have a currently active support entitlement in order to receive a “no-enforcement” key.

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